Privacy Policy

How CreatorAPI collects, uses, and protects your information.

01Overview

This Privacy Policy explains how AWE Tradegroup LLC, operating CreatorAPI (the Service), collects, uses, and protects information. We keep data collection to what we need to run the Service and to bill you.

02Who is responsible

The data controller is AWE Tradegroup LLC, 30 N Gould St, STE 4000, Sheridan, Wyoming 82801, United States. For any privacy request, contact [email protected].

03Information we collect

• Account data: the email address you provide at signup, and the API keys we issue to you.
• Usage data: metadata about your API calls, such as endpoint, timestamp, credit cost, and success or error status. We use this to meter credits and show you your dashboard.
• Connected account credentials: the access tokens or session material you provide so we can operate the creator accounts you connect. These are stored to perform the calls you request.
• Billing data: handled by Stripe. We receive a customer reference, plan, and payment status. We do not receive or store full card numbers.
• Technical data: standard request logs and security signals provided by our network layer.

04How we use information

• To provide, operate, and secure the Service.
• To meter and bill credits and manage subscriptions.
• To communicate about your account, billing, and service changes.
• To detect, prevent, and address abuse, fraud, and security issues.
• To comply with legal obligations.

We do not sell your personal data, and we do not use the content you access through connected accounts to train any model of ours.

05Payment processing

Payments are processed by Stripe, Inc. Your card details are handled directly by Stripe under its own privacy policy. We recommend you review Stripe's privacy terms for how it processes payment information.

06How we share information

We share information only as needed to run the Service:

• Stripe for payments and subscription management.
• Cloudflare for network delivery, TLS, and security.
• Connected platforms that you direct us to call on your behalf.
• Legal and safety: where required by law, or to protect rights, safety, and the integrity of the Service.

We do not share your data with advertisers.

07Connected account data

Credentials for accounts you connect are used only to carry out the API calls you request. You can remove a connected account, and you can ask us to delete its stored credentials, by contacting us or through the tools we provide. When you disconnect an account or close your account, we delete the associated credentials within a reasonable period.

08Data retention

We keep account and usage data for as long as your account is active and as needed to provide the Service, resolve disputes, and meet legal and accounting obligations. When data is no longer needed, we delete or anonymize it.

09Security

We use technical and organizational measures to protect data, including access controls, encryption in transit, and restricted storage of sensitive credentials. No method of transmission or storage is perfectly secure, and you use the Service at your own risk.

10International transfers

We operate internationally, and your information may be processed in the United States and other countries. Where required, we rely on appropriate safeguards for cross border transfers.

11Your rights

Depending on where you live, you may have rights to access, correct, delete, or export your personal data, and to object to or restrict certain processing. This includes rights under the GDPR, the UK GDPR, and the California consumer privacy laws. To exercise any right, contact [email protected]. You may also complain to your local data protection authority.

12Children

The Service is for adults and is not directed to anyone under 18. We do not knowingly collect data from children.

13Changes

We may update this policy. We will update the effective date above and, for material changes, take reasonable steps to notify you.

14Contact

[email protected]